Policies
- Unscheduled absence
- Accident, Incident and Emergency
- Administering Medicines Policy
- Unwell Child Policy
- Procedure if a child is not collected
- Child Lost
- Working with parents
- Outings Policy
- Confidentiality Policy
- Risk Assessment
- Food and Drink Policy
- Health and Safety Policy
- Safeguarding children Policy
- Inclusion Policy
- Behaviour Management Policy
- Complaints Policy
FAQ frequently asked questions
How much time do I have to pay after the invoice is sent?
Please review the information the published website. This is the newest and most up to date versions and you should review from time to time.
What if I am late?
Prompt payment is appreciated. Please consult the website. This business is run on a tight budget and late paying does a disservice to all client families
What if I (my child) do not show up?
Unscheduled absence will be charged as normal. If you discussed this and it was agreed to in writing by the minder, then this is not considered an unscheduled absence. Please understand that the time set aside for your child means others must be turned away and this can be a monetary loss.
What is ‘discontinuance’?
This is a situation that forces the severing of the child minder services.
How do I keep informed of updates to the Policies?
Please review the information the published website. This is the newest and most up to date versions and you should review from time to time.
Payments
After the invoice date, 2 (two) business days are allowed for payment via direct bank transfer.
After this date, the membership is considered late, the following may occur:
Slander and Damaging Public Conversations
It is understandable and acceptable for a client to discuss with other clients in a private venue. In fact suggestions are always welcomed when presented in a constructive manner.
Damaging the professional reputation of employees of this child minder service is taken seriously and legal action shall be pursued to the fullest degree.
A public venue whereby conversations are held that are of a slanderous nature shall be considered a violation of British law as well as a violation of the agreements and contracts and policies of this child minder service or the employees.
Unscheduled Absence
Unscheduled absence will be charged as normal. If you discussed this and it was agreed to in writing by the minder, then this is not considered an unscheduled absence. Please understand that the time set aside for your child means others must be turned away and this can be a monetary loss.
Accident, Incident and Emergency
It is my policy to keep children safe when they are in my care.
I risk assess my premises to ensure it meets the safeguarding and welfare requirements of the Early Years Foundation Stage. I also regularly review, update and practise fire evacuation procedures. I record dates and times of fire drills.
Accidents to minded children, childminder’s own children, or the childminder
As a registered childminder, I am legally required to have a valid paediatric first-aid certificate before registration and to ensure that my first aid training is renewed every 3 years.
I can administer basic first-aid treatment, and my first-aid box is clearly labelled and easily accessible. It is stored In the kitchen by the sink.
Parents’ emergency contact numbers are kept securely with the first-aid box.
I hold written permission from parents in Child Record Form to seek emergency treatment for their child if it is needed.
I also have an arrangement with another registered childminder/responsible adult to provide emergency back-up cover if necessary, details below.
Procedure (how I will put the statement into practice)
If there is an accident to a minded child or childminder’s own children:
First, I reassure the injured child while making sure that the other children in my care are safe. This may mean strapping a baby in a buggy or sitting an older child somewhere safe on the sofa in the main room where I can see them.
Then, if the accident is a minor one and requires only basic first aid, I deal with it myself. If not, I will ring 999 (or 112 from a mobile) for help.
· If I have to accompany or take a child to hospital, I either take the other children with me, or call my emergency back-up cover. This will be another registered childminder or known responsible adult. These people will be made known to parents at the settling-in visit and are named below.
If there is an accident, my emergency back-up cover may contact you and you will be expected to collect your child straight away.
If I manage to deal with the accident myself, then I will tell the affected child’s parents immediately and advise of any first aid treatment given.
If I accompany or take a child to hospital, I will contact the child’s parent and ask them to meet me at the hospital.
If I or any of my own children have an accident, I will get the nearest responsible adult to help, while my emergency back-up people are being contacted.
I will do my best at all times to make sure the children in my care are safe, reassured and kept calm.
Accidents off site:
I will carry parents’ contact details with me when I am away from my home, in order to follow procedures above should an accident occur off site.
I will take a small first aid kit with me when away from home.
I also will carry a mobile phone with emergency numbers already entered with me
Incidents
An incident is a non-medical emergency which causes the need for an immediate response/change of routine in the setting.
I will use existing planned procedures as far as possible in the event of an incident which affects my setting as follows:
Missing child – I will follow my Missing Child policy and procedure
Gas leak/fire – I will follow my Emergency Evacuation procedure as detailed below
Challenging/aggressive behaviour of a child – I will follow my Behaviour Management policy and procedure
Flooding – I will monitor the situation and follow my Emergency Evacuation procedure if necessary
Threatening behaviour of an adult – I will seek to remove the children from the situation to a safe place and if necessary and when safe to do so
I will call the Police on 999.
I will contact parents as soon as possible so that if necessary they can collect their child.
Emergency evacuation procedure
Should an emergency occur that requires me to leave the setting the following procedure will apply:
Should any other emergency occur (such as a terrorist attack, or a member of my family becoming ill in my home) I will contact parents as soon as possible. I expect that parents will also contact me in the event of any accident or emergency which may befall them.
Should it not be possible for parents to contact me, then I will keep the children safe until such time as parents can make contact with me.
Recording:
I will record all details in my accident, incident book, and make these available for parents to sign and provide a copy for parents. I will ensure that all completed forms are stored in accordance with my confidentiality policy.
If the accident is significant e.g. if a child is taken to hospital for a broken bone I will inform Ofsted, the local child protection agency, the Health and Safety Executive and my insurance company as soon as is reasonably practicable but in any event within 14 days of the accident occurring.
Emergency evacuation procedure
Should an emergency occur that requires me to leave the setting the following procedure will apply:
Administering Medicines Policy
As a childcare provider I will ensure that I implement an effective procedure to meet the individual needs of a child when administering medicines. In order to achieve this I will do the following:
Procedures (how I will put the statement into practice)
I will keep a written record of a child’s need for medication and ask parents to update regularly
I will keep written records of all medicines administered to children in my care.
I will inform parents when a medicine has been administered including the time and dosage.
I will store all medicines safely in a cupboard in the kitchen away from reach and strictly in accordance with the product instructions (which may
require refrigeration in a sealed container away from food) and in the original container in which it was dispensed.
I will obtain prior written permission from parents for each and every medicine to be administered before any medication is given.
I will work in partnership with parents to ensure the correct medication, dosage etc is given.
If the administration of prescription medicine requires technical/medical knowledge then I will attend training from a qualified health professional. The training will be specific to the child in question.
If any of my staff are involved in the administration of a prescription medicine that requires technical/medical knowledge then I will ensure that they have attended individual training from a health care professional, specific to the child in question.
I will only administer prescription medication to the child if it is prescribed for by a doctor, dentist, nurse or pharmacist and has that child’s name on the prescription label
I will only administer non-prescription medication such as pain and fever relief with parents’ previous written consent and only when there is a health reason to do so.
I will never administer medicines containing aspirin to a child under the age of 16 unless they have been prescribed by a doctor.
In an emergency, if I do not administer the medicine whilst the child is in my care I will inform parents of who will be responsible for the administration of medicines to their child. (Emergency back-up cover). If a dose is missed this will be recorded and the parents informed.
Children cannot be forced to take medication so in the event of a refusal this will be recorded and parents will be contacted.
If I have a child in my care with long-term medical needs then I will ensure that I and any co-workers have sufficient information about the child’s medical condition and will work in partnership with parents and any other health professionals to assist the administration of any prescribed medication and the management of any other health needs such as a gastrostomy tube.
If a child has medication that they administer themselves at my setting (such as an asthma inhaler) then I will ask them to tell me so that it can be recorded. Full details of the medication and the child’s requirements for it will be recorded (state where) and the parent will sign to give consent for the child to self medicate.
There is no guidance relating to whether the medication is prescribed or otherwise so long as the provider keeps a written record.
All consent forms and completed records will be stored in accordance with my confidentiality policy
Unwell Child Policy
I understand that as a working parent you need to be able to go to work however if your child is poorly then they will be more comfortable in their own home with yourself.
Whilst I am happy to care for children with minor coughs and colds I request that children are to be kept at home under the following circumstances:
If your child requires Calpol to get through the day, then please consider whether their attendance is suitable, as your child attending with a possible contagious illness could be passed onto other children and staff, therefore possibly jeopardizing the service we like to provide. If your child requires Infant pain relief for teething then this is acceptable.
If your child shows signs of illness during a childminding session I will use my knowledge and common sense and if I consider it important I will contact you to come and collect your child otherwise I will inform you when you arrive to collect your child.
If I or one of my children are poorly I will contact you to inform you of the nature of the illness and if I am able to work. This then allows you to decide whether you wish to bring your child or not.
Procedure if a child is not collected
It is my policy to provide care for your child during contracted hours. The procedure below is to be followed if you fail to collect your child at the appointed time.
Procedure if a child is not collected
If you are running late to collect your child please contact me
If a child is not collected within 30 minutes of the agreed collection time and I have not been contacted with an explanation, I will try calling the parents’ contact numbers.
Then I will try the emergency contact numbers provided on your contract.
During this time, I will continue to safely look after the child.
I will continue to try the parents’ contact numbers and emergency numbers. If I have heard nothing after 2 hours from the original agreed collection time, I have a duty to inform the local authority duty social worker.
I may charge an additional fee for late collection.
Child Lost
The care of your child is paramount and I will always aim to ensure that they remain with me and my registered assistants and are safe.
However sometimes children can become ‘lost’ in busy places and therefore as a responsible childminder I have written a procedure that will be followed in the unlikely event of this happening.
I take precautions to avoid situations like this happening by implementing the following measures:
======
Working with parents
I aim to work in partnership with parents and carers to meet the needs of the children I care for.
I respect that parents are children’s first and most enduring educators. When parents and childcare practitioners work together in early year’s settings, the results have a positive impact on children’s development and learning.
I treat all children and adults equally and create a welcoming, inclusive environment in my home.
Procedure (how I put the statement into practice)
I keep up to date about working in partnership with parents and carers and with relevant legislation by taking regular training and by reading relevant publications.
All parents have access a copy of my policies and procedures, information about the types of activities provided, the daily routines and how parents can share learning at home .
Contracts and records
I draw up and sign a written contract with parents before the placement starts. The contract is signed by the parent/s and myself and dated. I give copies to the parent/s and any other party involved in the contractual arrangements.
I review the contract with parents every 6 months or when circumstances change.
I issue a receipt for all payments received from parents.
I try to meet parents’ requests for the care of their children according to their values and practices, preferences and attitudes. If some of the request can’t be met I discus with the parents and will try to find reasonable solution.
I keep records of these requests with the child record forms which also contain emergency contact numbers, dietary requirements/preferences, food allergies, health requirements, and information about who has legal contact with the child and who has parental responsibility for the child. These records are revisited and updated during regular reviews with parents.
Communication with parents
I work together with parents to make sure that the care of their child is consistent.
I make time for discussion about a child’s needs by sharing information with parents about daily routines and activities in my setting and in the child’s home.
Ways of sharing this information can include inviting parents to add to children’s profile books, email, telephone, face-to-face meetings, and informal day to day feed back.
I will discuss any changes in my or the child’s home circumstances which may impact on the child’s development or my ability to care for a child.
I offer regular review meetings with parents to discuss their child’s learning and development share observations and discuss next steps.
I welcome parents’ feed back on my service. Please refer to my Complaints Policy on my procedures for managing negative feedback.
I display my Ofsted registration certificate and the Ofsted poster for parents which introduces Ofsted's childcare responsibilities and gives Ofsted contact details.
Ofsted inspections
I will notify all parents in advance when I am to be inspected by Ofsted so that parents can contribute their views to the inspector.
I will supply parents with a copy of the Ofsted report within five working days of receiving the report.
All significant incidents are recorded in an incident book and will be shared and discussed with parents so that we can work together to resolve any issues.
======
Outings Policy
It is my policy to keep children safe on outings whilst in my care.
Procedure (how I put the statement into practice)
In order to do this I will ensure that:
The ratio of adults to children on any outing will never be less than 1:3 with under 5 years old and 1: 6 with over 5 years old.
I carry out a trial run and full risk assessment of the proposed outing, noting opening times, timetables for public transport/car parking arrangements and toilets/nappy changing facilities etc.
*I obtain written parental permission for children to take part in regular, local outings whilst in my care and specific written permission for a longer outing.
I take essential records and equipment for each child on outings as necessary, including contact telephone numbers for parents, a first-aid kit and a mobile telephone.
I keep records of my own and any other vehicles in which children are transported, including insurance details and a list of named drivers, and I make these available to parents.
I will ensure that I and any other driver transporting children in their own vehicle have adequate business insurance cover and age appropriate car safety seats. This also applies to the use of mini cabs.
I make parents aware of what I will do in the event of a lost child (please refer to my Lost Child policy).
This policy also links with my accident and emergency procedures and Lost Child policy.
======
Confidentiality Policy
I expect parents to keep private and confidential any sensitive information they may accidentally learn about my family, setting or the other children and families attending, unless it is a child protection issue.
I will keep all paper-based records on children and their families securely locked away in a locked filing box. I will not share any information with anyone without your consent, unless there is a child protection concern. I am expected to share information with other childcare providers if your child also attends another setting.
Ofsted may require to view my records at any time.
Parents have the right to inspect all records about their child at any time.
I record all accidents in an accident book.
I will notify PACEY of all accidents which may result in an insurance claim, e.g. an accident involving a doctor or hospital visit. PACEY will log and acknowledge receipt of the correspondence and forward the information to the company providing my public liability policy to enable a claim number to be allocated.
I will inform Ofsted or the local child protection agency and the Health and Safety Executive of any significant injuries, accidents or deaths as soon as possible.
I record all significant incidents in an incident book and I will share these with parents so that together we can work to resolve any issues.
If I keep records relating to individual children on my computer I will ask for the parent’s permission. I will store the information securely, for example, in password-protected files, to prevent viewing of the information by others with access to the
computer. Backup files will be stored on CD which I will lock away when not being used.
If I record information on a personal computer, or take digital photographs or videos as part of my observations, I have taken the necessary action to register with the Information Commissioners Office (ICO).
I will only share information if it is in a child’s best interests to do so. For example, in a medical emergency I will share medical information with a healthcare professional. If I am worried about a child’s welfare, I have a duty of care to follow the Local Safeguarding Children Board procedures and make a referral. Where possible I will discuss concerns with you before making a referral.
=======
Risk Assessment
It is my policy to keep children safe by assessing any risks to their safety whilst allowing them the opportunity to take measured risks to support their learning and development.
Procedure (how I put the statement into practice)
In order to do this I will ensure that:
I check my home and garden every morning before the minded children arrive to ensure that it is a safe environment for the children to play in.
I risk assess any environment that I take the children into, for example, walking to and from school; the shops; library; and toddler groups etc. If I am planning to take the children into environments that are unknown to me I will try to do a risk assessment in advance so I am aware of any potential hazards.
I assess any risks and hazards when using transport and take action when necessary to minimise any accidents or incidents.
Where appropriate, I have written risk assessments. These detail:
My activities will be well planned and organised. I will plan for the unique needs of each child depending on their age and stage of development, allowing children the freedom to play and explore, develop concepts and learn how to predict and avoid dangerous situations.
This policy also links with my Accident and Emergency procedures, Health and Safety, and Outings policy.
=========
Food and Drink Policy
It is my policy to provide children with healthy, balanced and nutritious meals, snacks and drinks.
Those responsible for the preparation and handling of food will be competent to do so.
Procedure (how I will put the statement into practice)
Before a child is admitted I will obtain information about any special dietary requirements, preferences and food allergies, and any special health requirements
I will collect, record and act on information from parents about a child’s dietary needs.
Where parents provide meals for their children to eat in my setting I will provide chilled storage for packed lunches and appropriate storage areas for other foodstuffs.
I will also provide children with clean and age-appropriate crockery and eating utensils.
I will respect the diversity of practice around mealtimes e.g. use of chopsticks or fingers for eating.
I will provide children with healthy meals, snacks and drinks as appropriate and recommended by the Food Standards Agency literature.
I will ensure fresh drinking water is available at all times, both in and outside my setting.
As a provider of meals and snacks I am aware of my responsibilities under food hygiene legislation. This includes, if necessary, registration with the relevant Local Authority Environmental Health Department. If this is the case then I am happy to have my premises inspected by a food safety officer.
I will detail any allergens that are present in the food that I prepare for children in accordance with EU Information for Consumers Regulation 2014 and share this with parents/carers
I will list any allergens in ingredients that are present in any food that I produce, as well as being aware when I take children out to eat at other settings. All registered food businesses will have to comply with the legislation so I will make sure I am aware of any allergens contained and make this part of my risk assessment.
I will ensure suitable sterilisation equipment for babies’ food.
I will keep pets out of the food preparation area at all times. If a family pet does gain access to this area then I will ensure that all work surfaces and cooking utensils have been thoroughly cleaned before any food preparation or food handling takes place.
Baby changing facilities will not be near food preparation areas.
I will ensure that I, and everyone caring for children, as well as the children themselves, are aware of good hand washing procedures and how these are carried out.
I will not undertake laundry during times of food preparation and I will ensure that any detergents or soiled clothing will not come into contact with food preparation areas.
If there is an outbreak of food poisoning affecting two or more children looked after on my premises I will notify Ofsted as soon as possible but definitely within 14 days of the incident occurring in order to comply with regulations.
I will keep all food receipts, including those under £10, so that if there is an outbreak of food poisoning on my premises I will be able to trace the outlet where the food was purchased.
========
Health and Safety Policy
It is my policy to promote and ensure the good health and safety of children in my care in line with the requirements laid out in the EYFS Framework, and Health and Safety Executive.
Procedure (how I put the statement into practice)
Safety and suitability of premises, environment and equipment
In order to ensure children’s safety in my setting I have a range of safety equipment e.g. stair gates, fire guards, safety locks which are regularly checked to ensure they are in good repair.
My smoke alarms are tested regularly and fire drills are carried out and recorded. I have a fire blanket in my kitchen and children and parents are aware of my emergency evacuation procedure.
My premises are secure to ensure children’s safety and prevent intruders and I have a procedure for checking the identity of visitors.
I will ensure that I take all reasonable steps to ensure any staff and children in my care are not exposed to risks and I will demonstrate how I manage risk.
My risk assessments will identify aspects of the environment that need to be checked on a regular basis, when and by whom these aspects will be checked and how I will remove or minimise the risk.
All equipment used in my childminding business is regularly checked for damage and wear and tear and replaced when necessary, for example high chairs, buggies, cots.
My car is regularly serviced has an up to date MOT and insured for business use.
All car seats are checked regularly and used correctly in accordance with seat belt regulations.
All gardening equipment is locked in the shed, and dangerous plants have been removed.
I hold a current paediatric first aid certificate.
Health
I encourage children to learn about good hygiene by promoting regular hand washing.
When providing meals and snacks children are encouraged to make healthy choices and the benefits of an active lifestyle are promoted, e.g. access to outdoor play daily.
Baby changing mats are cleaned after each use.
All areas accessible to children including toys and equipment are regularly cleaned and checked for damage.
This policy also links with my accident and emergency procedures, illness, risk assessment, no smoking and outings policy.
======
Safeguarding children Policy
As a childminder, I am the lead safeguarding practitioner for my setting.
My first responsibility and priority is towards the children in my care. If I have any cause for concern I will report it to the relevant bodies, following the Local Safeguarding Children Board (LSCB) procedures. The name of our LSCB is Brighton and Hove Safeguarding Children Board and the LSCB procedures can be found at http://www.brightonandhovelscb.org.uk/.
I understand that child abuse can be physical, sexual, emotional, neglect, domestic, or a mixture of these, and am aware of the signs and symptoms of these.
I am aware that I must have due regard to the need to prevent people being drawn into terrorism. This is referred to in the Prevent Duty. I am also aware of the signs and indicators of extremism or radicalisation. If I had any concerns I would contact the Prevent Officer in my local area and my LSCB as above.
I am aware of the Department for Education telephone helpline (020 7340 7264) to enable staff and governors to raise concerns relating to extremism directly. Concerns can also be raised by email to [email protected]
I must notify Ofsted/my Childminding Agency of any allegations of abuse that are alleged to have taken place while the child is in my care, including any allegations against me, or any members of my family, or other adults or children in my home who have had contact with minded children.
I must also ensure that no individual who is unsuitable to work with children has unsupervised access to a child in my care. I have read and understand the safeguarding and welfare requirements of EYFS. I have also read the national statutory guidance document Working Together to Safeguard Children 2015 and What to do if you are Worried a Child is being Abused - Advice for Practitioners 2015. I have also read and understand the Ofsted safeguarding guidance – Inspecting Safeguarding in Early Years, Education and Skills settings.
Procedure (how I put the statement into practice)
I keep up to date with child protection issues and relevant legislation by taking regular training courses and by reading relevant publications.
I follow the procedures outlined in my confidentiality policy. I aim to share all information with parents but in some instances (where I am worried about a child’s wellbeing) I may have to refer concerns without discussing this with you.
I work together with parents to make sure the care of their child is consistent – please refer to my Working with Parents policy.
Children will only be released from my care to the parent/carer or to someone named and authorised by them. A password agreed between us might be used to confirm identity if the person collecting the child is not previously known to me. Children will not be released into the care of anyone that I have reason to believe is under the influence of drugs or alcohol.
Parents must notify me of any concerns they have about their child, and any accidents, incidents or injuries affecting the child, which I will record and ask parents to sign.
Unless I believe that it would put the child at risk of further harm, I will discuss concerns with a child’s parent if I notice:
I recognise the additional barriers that exist when recognising the signs of abuse and neglect of children who have special educational needs and/or disabilities.
If a child tells me that they or another child is being abused, I will:
Make a note of the date, time, place and people who were present at the discussion.
I will call the local social services’ duty desk for advice and an assessment of the situation.
I will follow this phone call up with a letter to the Duty team within 48 hours. I will record the concern and all contact with Children’s Services thereafter.
If an allegation is made against me, any member of my family, or any other adult or child in my setting I will report it to Ofsted/my Childminding Agency and the Local Authority designated officer or team of officers, following the Local Safeguarding Children Board procedures. I will also contact PACEY’s Helpline on 0300 003 0005 for advice and support.
In all instances I will record:
It is not my responsibility to attempt to investigate the situation myself.
The use of mobile phones and cameras
I understand that mobile phones are an everyday part of life for parents and childminders and with that in mind have laid out my procedure for their use:
Any visitors to the setting will also be asked not to use their mobile phone
If your child has a mobile phone, games console etc with camera facilities that they wish to bring into the setting please let me know. This is so that we can work together for the
safety of all children in attendance and ensure appropriate access to material when using the internet.
In order to comply with the Data Protection Act 1998 I have registered with the Information Commissioner’s Office as a data controller to allow me to store digital images on an SD card device/computer.
Useful contacts and information
http://www.education.gov.uk/aboutdfe/statutory/g00213120/eyfs-statutory-framework
Local Authority Safeguarding Procedures:
http://http://www.brightonandhovelscb.org.uk/par_report//
LSCB: [email protected]
Children's Services: 0300 200 1006
Children's Services emergency out of hours number: 01273 335905/6
NSPCC: 0808 800 5000
National Childminding Association: 0845 880 0044
Local Police: 101
Advice, Contact and Assessment Service (ACAS): 01273 295920
If a complaint is made against me I will contact my local authority designated officer Darrel Clews on 01273295643 or 07795335879
========
Inclusion Policy
I make sure that I actively include all children and their families.
Procedure (how I put the statement into practice)
I provide a range of challenging and enjoyable opportunities for each child to learn and develop to their full potential, taking into account age and stage of development, gender, ethnicity, religion, home language, and ability.
I provide, and make sure that all children have access to, a range of books, toys and other resources which reflect positive images and examples of the diversity of life in our society.
I will work closely with parents to support the early identification of need and liaisec with other agencies where appropriate to ensure individual children’s needs are met.
I will ensure that my business policies and documents are accessible to all.
I will promote self esteem and appreciation of others by celebrating the differences which make us all unique. I will regularly review my risk assessments to ensure accessibility and reasonable adjustments are made.
I challenge racist and other discriminatory remarks, attitudes and behaviour from all children and adults with whom I have
contact.
I am aware of all legislation and existing codes of practice produced by the Equality and Human Rights Commission, the Equality Act 2010 and the Children and Families Act 2014. If I am delivering 2-, 3- and 4-year-old Free Early Education and Care I will give the Special Educational Needs and Disability Code of Practice 0-25 years due regard.
I will promote the British values of democracy, rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs through my delivery of the EYFS.
I will be proactive in providing care to all children regardless of their individual needs, and consider reasonable adjustments to equipment and routines where necessary.
I am happy to give medication but where this requires medical or technical knowledge I must have training by a healthcare professional before administering this.
I will regularly review, monitor and evaluate my practice and keep up to date by attending relevant training.
===========
Behaviour Management Policy
As a registered childminder I recognise the need to set out reasonable and appropriate limits to manage the behaviour of children in my care.
By providing a happy, safe environment, the children in my care will be encouraged to develop social skills to help them be accepted and welcome in society as they grow up.
Procedure (how I, and any one I employ, put the statement into practice)
I keep up to date with behaviour management issues and relevant legislation by taking regular training and by reading relevant publications.
All parents receive or have access to a copy of my Behaviour Policy.
I will not administer physical punishment, cause pain, discomfort, humiliate or hurt any child in my care.
I endorse positive discipline as an effective way of setting boundaries for children.
I agree methods to manage children’s behaviour with parents before the placement starts. These are discussed with parents during initial visits before the contract is signed.
Wherever possible I try to meet parents’ requests for the care of their children according to their values and practices. Records of these requirements are agreed and kept attached to the child record forms. These records are revisited and updated during regular reviews with parents.
I expect parents to inform me of any changes in the child’s home circumstances, care arrangements or any other change which may affect the child’s behaviour such as a new baby, parents’ separation, divorce, new partner or any bereavement. All information shared will be kept confidential unless there appears to be a child protection issue.
I work together with parents to make sure there is consistency in the way the children are cared for. A consistent approach benefits the child’s welfare and helps ensure that the child is not confused. I offer regular review meetings with parents to discuss their child’s care and any issues or concerns, preferably when the child is not present.
I will only physically intervene, and possibly restrain, a child to prevent an accident, such as a child running into the road, or to prevent an injury or damage. Should this be necessary I will record any instances of physical intervention in writing in my incident book and inform parents on the same day, or as soon as reasonably practicable.
I record all significant behaviour incidents in an incident book. I will discuss these with the parents of the child concerned so that together we can work to resolve any behavioural issues and share strategies.
I acknowledge the strength and range of children’s feelings and try to help children to find constructive solutions for managing these
I encourage responsibility by talking to children about choices and their possible consequences.
I aim to be firm and consistent so that children know and feel secure within the boundaries I set.
I will respond positively to children who constantly seek attention or are disruptive.
I will help children maintain their self-esteem by showing I disapprove of challenging behaviour, not the child themselves.
If I have concerns about a child’s behaviour which I cannot resolve in partnership with parents, I will ask for permission from the parents to talk it through with another childcare professional. I may contact PACEY, the NSPCC, health visitor or the local early years team (or other relevant advice service) for confidential advice.
===========
Complaints Policy
As a registered childminder I aim to work in close partnership with all parents to meet the needs of their children. Maintaining good communication between both parties will aid this. I expect that parents will immediately bring to my attention any aspect of my service they are not happy with so that every effort can be made to resolve the matter. Parents can make a complaint to me verbally, or in writing.
It is a condition of my registration to investigate all written complaints relating to the safeguarding and welfare requirements of the Early Years Foundation Stage and/ or the Childcare Register. I will notify the complainant of the outcome within 28 days of the receipt of the complaint.
I display Ofsted’s poster for parents which introduces Ofsted's childcare responsibilities and gives Ofsted contact details. You can complain or compliment my service to Ofsted by calling:
0300 123 1231
Or you can write to :
Applications, Regulatory and Contact (ARC) Team
Ofsted
Piccadilly Gate
Store Street
Manchester M1 2WD
Procedure (how I will put the statement into practice)
I will investigate all complaints and notify the complainant of the outcomes of the investigation within 28 days.
I will keep a written record of all complaints and their outcome for at least three years. Confidentiality will be maintained but, as required, I will provide Ofsted, on request, with a written record of all complaints within a specified period and the action taken as a result of each complaint.
I will record the following information:
Ofsted produces guidance on concerns and complaints about childminders and childcare providers. This is available on the Ofsted website and provides guidance on the complainant’s right to contact Ofsted.
========
How much time do I have to pay after the invoice is sent?
Please review the information the published website. This is the newest and most up to date versions and you should review from time to time.
What if I am late?
Prompt payment is appreciated. Please consult the website. This business is run on a tight budget and late paying does a disservice to all client families
What if I (my child) do not show up?
Unscheduled absence will be charged as normal. If you discussed this and it was agreed to in writing by the minder, then this is not considered an unscheduled absence. Please understand that the time set aside for your child means others must be turned away and this can be a monetary loss.
What is ‘discontinuance’?
This is a situation that forces the severing of the child minder services.
How do I keep informed of updates to the Policies?
Please review the information the published website. This is the newest and most up to date versions and you should review from time to time.
Payments
After the invoice date, 2 (two) business days are allowed for payment via direct bank transfer.
After this date, the membership is considered late, the following may occur:
- A penalty charge may be applied:
£20 or 10% of the total of all unpaid bills whichever is higher
- A meeting or phone call may be suggested in to discuss and resolve the situation under extenuating circumstances
- Discontinuance of Childminder services. The service may be immediately suspended
- Legal action may be pursued in order to recover the revenue plus penalty charges
Slander and Damaging Public Conversations
It is understandable and acceptable for a client to discuss with other clients in a private venue. In fact suggestions are always welcomed when presented in a constructive manner.
Damaging the professional reputation of employees of this child minder service is taken seriously and legal action shall be pursued to the fullest degree.
A public venue whereby conversations are held that are of a slanderous nature shall be considered a violation of British law as well as a violation of the agreements and contracts and policies of this child minder service or the employees.
Unscheduled Absence
Unscheduled absence will be charged as normal. If you discussed this and it was agreed to in writing by the minder, then this is not considered an unscheduled absence. Please understand that the time set aside for your child means others must be turned away and this can be a monetary loss.
Accident, Incident and Emergency
It is my policy to keep children safe when they are in my care.
I risk assess my premises to ensure it meets the safeguarding and welfare requirements of the Early Years Foundation Stage. I also regularly review, update and practise fire evacuation procedures. I record dates and times of fire drills.
Accidents to minded children, childminder’s own children, or the childminder
As a registered childminder, I am legally required to have a valid paediatric first-aid certificate before registration and to ensure that my first aid training is renewed every 3 years.
I can administer basic first-aid treatment, and my first-aid box is clearly labelled and easily accessible. It is stored In the kitchen by the sink.
Parents’ emergency contact numbers are kept securely with the first-aid box.
I hold written permission from parents in Child Record Form to seek emergency treatment for their child if it is needed.
I also have an arrangement with another registered childminder/responsible adult to provide emergency back-up cover if necessary, details below.
Procedure (how I will put the statement into practice)
If there is an accident to a minded child or childminder’s own children:
First, I reassure the injured child while making sure that the other children in my care are safe. This may mean strapping a baby in a buggy or sitting an older child somewhere safe on the sofa in the main room where I can see them.
Then, if the accident is a minor one and requires only basic first aid, I deal with it myself. If not, I will ring 999 (or 112 from a mobile) for help.
· If I have to accompany or take a child to hospital, I either take the other children with me, or call my emergency back-up cover. This will be another registered childminder or known responsible adult. These people will be made known to parents at the settling-in visit and are named below.
If there is an accident, my emergency back-up cover may contact you and you will be expected to collect your child straight away.
If I manage to deal with the accident myself, then I will tell the affected child’s parents immediately and advise of any first aid treatment given.
If I accompany or take a child to hospital, I will contact the child’s parent and ask them to meet me at the hospital.
If I or any of my own children have an accident, I will get the nearest responsible adult to help, while my emergency back-up people are being contacted.
I will do my best at all times to make sure the children in my care are safe, reassured and kept calm.
Accidents off site:
I will carry parents’ contact details with me when I am away from my home, in order to follow procedures above should an accident occur off site.
I will take a small first aid kit with me when away from home.
I also will carry a mobile phone with emergency numbers already entered with me
Incidents
An incident is a non-medical emergency which causes the need for an immediate response/change of routine in the setting.
I will use existing planned procedures as far as possible in the event of an incident which affects my setting as follows:
Missing child – I will follow my Missing Child policy and procedure
Gas leak/fire – I will follow my Emergency Evacuation procedure as detailed below
Challenging/aggressive behaviour of a child – I will follow my Behaviour Management policy and procedure
Flooding – I will monitor the situation and follow my Emergency Evacuation procedure if necessary
Threatening behaviour of an adult – I will seek to remove the children from the situation to a safe place and if necessary and when safe to do so
I will call the Police on 999.
I will contact parents as soon as possible so that if necessary they can collect their child.
Emergency evacuation procedure
Should an emergency occur that requires me to leave the setting the following procedure will apply:
- Ensure that all the children in the setting are present.
- Evacuate to a safe area (using a buggy/ reins if there is time to do so)
- I will contact the parents and let them know the situation
- If I have to take the children to another setting (for example to the home of my emergency back-up cover) then I will contact the parents and ask them to collect their child as soon as possible.
Should any other emergency occur (such as a terrorist attack, or a member of my family becoming ill in my home) I will contact parents as soon as possible. I expect that parents will also contact me in the event of any accident or emergency which may befall them.
Should it not be possible for parents to contact me, then I will keep the children safe until such time as parents can make contact with me.
Recording:
I will record all details in my accident, incident book, and make these available for parents to sign and provide a copy for parents. I will ensure that all completed forms are stored in accordance with my confidentiality policy.
If the accident is significant e.g. if a child is taken to hospital for a broken bone I will inform Ofsted, the local child protection agency, the Health and Safety Executive and my insurance company as soon as is reasonably practicable but in any event within 14 days of the accident occurring.
- I will contact the emergency services on 999 (or 112)
- I will reassure the children and make sure that they are not unduly upset
Emergency evacuation procedure
Should an emergency occur that requires me to leave the setting the following procedure will apply:
- Ensure that all the children in the setting are present.
- Evacuate to a safe area (using a buggy/ reins if there is time to do so)
- I will contact the emergency services on 999 (or 112)
- I will reassure the children and make sure that they are not unduly upset
Administering Medicines Policy
As a childcare provider I will ensure that I implement an effective procedure to meet the individual needs of a child when administering medicines. In order to achieve this I will do the following:
Procedures (how I will put the statement into practice)
I will keep a written record of a child’s need for medication and ask parents to update regularly
I will keep written records of all medicines administered to children in my care.
I will inform parents when a medicine has been administered including the time and dosage.
I will store all medicines safely in a cupboard in the kitchen away from reach and strictly in accordance with the product instructions (which may
require refrigeration in a sealed container away from food) and in the original container in which it was dispensed.
I will obtain prior written permission from parents for each and every medicine to be administered before any medication is given.
I will work in partnership with parents to ensure the correct medication, dosage etc is given.
If the administration of prescription medicine requires technical/medical knowledge then I will attend training from a qualified health professional. The training will be specific to the child in question.
If any of my staff are involved in the administration of a prescription medicine that requires technical/medical knowledge then I will ensure that they have attended individual training from a health care professional, specific to the child in question.
I will only administer prescription medication to the child if it is prescribed for by a doctor, dentist, nurse or pharmacist and has that child’s name on the prescription label
I will only administer non-prescription medication such as pain and fever relief with parents’ previous written consent and only when there is a health reason to do so.
I will never administer medicines containing aspirin to a child under the age of 16 unless they have been prescribed by a doctor.
In an emergency, if I do not administer the medicine whilst the child is in my care I will inform parents of who will be responsible for the administration of medicines to their child. (Emergency back-up cover). If a dose is missed this will be recorded and the parents informed.
Children cannot be forced to take medication so in the event of a refusal this will be recorded and parents will be contacted.
If I have a child in my care with long-term medical needs then I will ensure that I and any co-workers have sufficient information about the child’s medical condition and will work in partnership with parents and any other health professionals to assist the administration of any prescribed medication and the management of any other health needs such as a gastrostomy tube.
If a child has medication that they administer themselves at my setting (such as an asthma inhaler) then I will ask them to tell me so that it can be recorded. Full details of the medication and the child’s requirements for it will be recorded (state where) and the parent will sign to give consent for the child to self medicate.
There is no guidance relating to whether the medication is prescribed or otherwise so long as the provider keeps a written record.
All consent forms and completed records will be stored in accordance with my confidentiality policy
Unwell Child Policy
I understand that as a working parent you need to be able to go to work however if your child is poorly then they will be more comfortable in their own home with yourself.
Whilst I am happy to care for children with minor coughs and colds I request that children are to be kept at home under the following circumstances:
- He/she has a fever or has had one within a 24 hour period
- He/she has a heavy nasal discharge
- He/she has a constant cough not related to allergies
- He/she has been vomiting within the last 48 hours
- He/she has symptoms of a possible communicable disease (these are usually sniffles, reddened eyes, sore throat, headache, abdominal pain or vomiting, or fever)
- He/she has mumps, measles, chicken pox, pink eye, lice, impetigo, conjunctivitis or any highly contagious condition
- He/she has had diarrhea within the last 48 hours
If your child requires Calpol to get through the day, then please consider whether their attendance is suitable, as your child attending with a possible contagious illness could be passed onto other children and staff, therefore possibly jeopardizing the service we like to provide. If your child requires Infant pain relief for teething then this is acceptable.
If your child shows signs of illness during a childminding session I will use my knowledge and common sense and if I consider it important I will contact you to come and collect your child otherwise I will inform you when you arrive to collect your child.
If I or one of my children are poorly I will contact you to inform you of the nature of the illness and if I am able to work. This then allows you to decide whether you wish to bring your child or not.
Procedure if a child is not collected
It is my policy to provide care for your child during contracted hours. The procedure below is to be followed if you fail to collect your child at the appointed time.
Procedure if a child is not collected
If you are running late to collect your child please contact me
If a child is not collected within 30 minutes of the agreed collection time and I have not been contacted with an explanation, I will try calling the parents’ contact numbers.
Then I will try the emergency contact numbers provided on your contract.
During this time, I will continue to safely look after the child.
I will continue to try the parents’ contact numbers and emergency numbers. If I have heard nothing after 2 hours from the original agreed collection time, I have a duty to inform the local authority duty social worker.
I may charge an additional fee for late collection.
Child Lost
The care of your child is paramount and I will always aim to ensure that they remain with me and my registered assistants and are safe.
However sometimes children can become ‘lost’ in busy places and therefore as a responsible childminder I have written a procedure that will be followed in the unlikely event of this happening.
- I will immediately raise the alarm to all around me that I have lost a child and enlist the help of everyone to look for them.
- If it is a secure area such as a shopping centre, I will quickly alert the security staff so they can seal off exits and monitor the situation on any CCTV.
- I will provide everyone involved in the search with a description of the child.
- I will reassure the other children with me, as they may be distressed.
- I will then alert the police and provide a full description.
- I will then alert the parents of the situation.
I take precautions to avoid situations like this happening by implementing the following measures:
- I ensure children hold my hand or the pushchair, whilst we are out.
- Avoid going to places that are overcrowded.
- I teach the children about the dangers of wandering off and of talking to strangers.
- Have emergency cards on me at all times.
- Have reins/wrist straps on the children who are walking whilst out.
======
Working with parents
I aim to work in partnership with parents and carers to meet the needs of the children I care for.
I respect that parents are children’s first and most enduring educators. When parents and childcare practitioners work together in early year’s settings, the results have a positive impact on children’s development and learning.
I treat all children and adults equally and create a welcoming, inclusive environment in my home.
Procedure (how I put the statement into practice)
I keep up to date about working in partnership with parents and carers and with relevant legislation by taking regular training and by reading relevant publications.
All parents have access a copy of my policies and procedures, information about the types of activities provided, the daily routines and how parents can share learning at home .
Contracts and records
I draw up and sign a written contract with parents before the placement starts. The contract is signed by the parent/s and myself and dated. I give copies to the parent/s and any other party involved in the contractual arrangements.
I review the contract with parents every 6 months or when circumstances change.
I issue a receipt for all payments received from parents.
I try to meet parents’ requests for the care of their children according to their values and practices, preferences and attitudes. If some of the request can’t be met I discus with the parents and will try to find reasonable solution.
I keep records of these requests with the child record forms which also contain emergency contact numbers, dietary requirements/preferences, food allergies, health requirements, and information about who has legal contact with the child and who has parental responsibility for the child. These records are revisited and updated during regular reviews with parents.
Communication with parents
I work together with parents to make sure that the care of their child is consistent.
I make time for discussion about a child’s needs by sharing information with parents about daily routines and activities in my setting and in the child’s home.
Ways of sharing this information can include inviting parents to add to children’s profile books, email, telephone, face-to-face meetings, and informal day to day feed back.
I will discuss any changes in my or the child’s home circumstances which may impact on the child’s development or my ability to care for a child.
I offer regular review meetings with parents to discuss their child’s learning and development share observations and discuss next steps.
I welcome parents’ feed back on my service. Please refer to my Complaints Policy on my procedures for managing negative feedback.
I display my Ofsted registration certificate and the Ofsted poster for parents which introduces Ofsted's childcare responsibilities and gives Ofsted contact details.
Ofsted inspections
I will notify all parents in advance when I am to be inspected by Ofsted so that parents can contribute their views to the inspector.
I will supply parents with a copy of the Ofsted report within five working days of receiving the report.
All significant incidents are recorded in an incident book and will be shared and discussed with parents so that we can work together to resolve any issues.
======
Outings Policy
It is my policy to keep children safe on outings whilst in my care.
Procedure (how I put the statement into practice)
In order to do this I will ensure that:
The ratio of adults to children on any outing will never be less than 1:3 with under 5 years old and 1: 6 with over 5 years old.
I carry out a trial run and full risk assessment of the proposed outing, noting opening times, timetables for public transport/car parking arrangements and toilets/nappy changing facilities etc.
*I obtain written parental permission for children to take part in regular, local outings whilst in my care and specific written permission for a longer outing.
I take essential records and equipment for each child on outings as necessary, including contact telephone numbers for parents, a first-aid kit and a mobile telephone.
I keep records of my own and any other vehicles in which children are transported, including insurance details and a list of named drivers, and I make these available to parents.
I will ensure that I and any other driver transporting children in their own vehicle have adequate business insurance cover and age appropriate car safety seats. This also applies to the use of mini cabs.
I make parents aware of what I will do in the event of a lost child (please refer to my Lost Child policy).
This policy also links with my accident and emergency procedures and Lost Child policy.
======
Confidentiality Policy
I expect parents to keep private and confidential any sensitive information they may accidentally learn about my family, setting or the other children and families attending, unless it is a child protection issue.
I will keep all paper-based records on children and their families securely locked away in a locked filing box. I will not share any information with anyone without your consent, unless there is a child protection concern. I am expected to share information with other childcare providers if your child also attends another setting.
Ofsted may require to view my records at any time.
Parents have the right to inspect all records about their child at any time.
I record all accidents in an accident book.
I will notify PACEY of all accidents which may result in an insurance claim, e.g. an accident involving a doctor or hospital visit. PACEY will log and acknowledge receipt of the correspondence and forward the information to the company providing my public liability policy to enable a claim number to be allocated.
I will inform Ofsted or the local child protection agency and the Health and Safety Executive of any significant injuries, accidents or deaths as soon as possible.
I record all significant incidents in an incident book and I will share these with parents so that together we can work to resolve any issues.
If I keep records relating to individual children on my computer I will ask for the parent’s permission. I will store the information securely, for example, in password-protected files, to prevent viewing of the information by others with access to the
computer. Backup files will be stored on CD which I will lock away when not being used.
If I record information on a personal computer, or take digital photographs or videos as part of my observations, I have taken the necessary action to register with the Information Commissioners Office (ICO).
I will only share information if it is in a child’s best interests to do so. For example, in a medical emergency I will share medical information with a healthcare professional. If I am worried about a child’s welfare, I have a duty of care to follow the Local Safeguarding Children Board procedures and make a referral. Where possible I will discuss concerns with you before making a referral.
=======
Risk Assessment
It is my policy to keep children safe by assessing any risks to their safety whilst allowing them the opportunity to take measured risks to support their learning and development.
Procedure (how I put the statement into practice)
In order to do this I will ensure that:
I check my home and garden every morning before the minded children arrive to ensure that it is a safe environment for the children to play in.
I risk assess any environment that I take the children into, for example, walking to and from school; the shops; library; and toddler groups etc. If I am planning to take the children into environments that are unknown to me I will try to do a risk assessment in advance so I am aware of any potential hazards.
I assess any risks and hazards when using transport and take action when necessary to minimise any accidents or incidents.
Where appropriate, I have written risk assessments. These detail:
- the environment to be checked
- the hazards
- who might be harmed and how
- what safety measures/precautions I am taking
- what further action is required
- frequency of checks
My activities will be well planned and organised. I will plan for the unique needs of each child depending on their age and stage of development, allowing children the freedom to play and explore, develop concepts and learn how to predict and avoid dangerous situations.
This policy also links with my Accident and Emergency procedures, Health and Safety, and Outings policy.
=========
Food and Drink Policy
It is my policy to provide children with healthy, balanced and nutritious meals, snacks and drinks.
Those responsible for the preparation and handling of food will be competent to do so.
Procedure (how I will put the statement into practice)
Before a child is admitted I will obtain information about any special dietary requirements, preferences and food allergies, and any special health requirements
I will collect, record and act on information from parents about a child’s dietary needs.
Where parents provide meals for their children to eat in my setting I will provide chilled storage for packed lunches and appropriate storage areas for other foodstuffs.
I will also provide children with clean and age-appropriate crockery and eating utensils.
I will respect the diversity of practice around mealtimes e.g. use of chopsticks or fingers for eating.
I will provide children with healthy meals, snacks and drinks as appropriate and recommended by the Food Standards Agency literature.
I will ensure fresh drinking water is available at all times, both in and outside my setting.
As a provider of meals and snacks I am aware of my responsibilities under food hygiene legislation. This includes, if necessary, registration with the relevant Local Authority Environmental Health Department. If this is the case then I am happy to have my premises inspected by a food safety officer.
I will detail any allergens that are present in the food that I prepare for children in accordance with EU Information for Consumers Regulation 2014 and share this with parents/carers
I will list any allergens in ingredients that are present in any food that I produce, as well as being aware when I take children out to eat at other settings. All registered food businesses will have to comply with the legislation so I will make sure I am aware of any allergens contained and make this part of my risk assessment.
I will ensure suitable sterilisation equipment for babies’ food.
I will keep pets out of the food preparation area at all times. If a family pet does gain access to this area then I will ensure that all work surfaces and cooking utensils have been thoroughly cleaned before any food preparation or food handling takes place.
Baby changing facilities will not be near food preparation areas.
I will ensure that I, and everyone caring for children, as well as the children themselves, are aware of good hand washing procedures and how these are carried out.
I will not undertake laundry during times of food preparation and I will ensure that any detergents or soiled clothing will not come into contact with food preparation areas.
If there is an outbreak of food poisoning affecting two or more children looked after on my premises I will notify Ofsted as soon as possible but definitely within 14 days of the incident occurring in order to comply with regulations.
I will keep all food receipts, including those under £10, so that if there is an outbreak of food poisoning on my premises I will be able to trace the outlet where the food was purchased.
========
Health and Safety Policy
It is my policy to promote and ensure the good health and safety of children in my care in line with the requirements laid out in the EYFS Framework, and Health and Safety Executive.
Procedure (how I put the statement into practice)
Safety and suitability of premises, environment and equipment
In order to ensure children’s safety in my setting I have a range of safety equipment e.g. stair gates, fire guards, safety locks which are regularly checked to ensure they are in good repair.
My smoke alarms are tested regularly and fire drills are carried out and recorded. I have a fire blanket in my kitchen and children and parents are aware of my emergency evacuation procedure.
My premises are secure to ensure children’s safety and prevent intruders and I have a procedure for checking the identity of visitors.
I will ensure that I take all reasonable steps to ensure any staff and children in my care are not exposed to risks and I will demonstrate how I manage risk.
My risk assessments will identify aspects of the environment that need to be checked on a regular basis, when and by whom these aspects will be checked and how I will remove or minimise the risk.
All equipment used in my childminding business is regularly checked for damage and wear and tear and replaced when necessary, for example high chairs, buggies, cots.
My car is regularly serviced has an up to date MOT and insured for business use.
All car seats are checked regularly and used correctly in accordance with seat belt regulations.
All gardening equipment is locked in the shed, and dangerous plants have been removed.
I hold a current paediatric first aid certificate.
Health
I encourage children to learn about good hygiene by promoting regular hand washing.
When providing meals and snacks children are encouraged to make healthy choices and the benefits of an active lifestyle are promoted, e.g. access to outdoor play daily.
Baby changing mats are cleaned after each use.
All areas accessible to children including toys and equipment are regularly cleaned and checked for damage.
This policy also links with my accident and emergency procedures, illness, risk assessment, no smoking and outings policy.
======
Safeguarding children Policy
As a childminder, I am the lead safeguarding practitioner for my setting.
My first responsibility and priority is towards the children in my care. If I have any cause for concern I will report it to the relevant bodies, following the Local Safeguarding Children Board (LSCB) procedures. The name of our LSCB is Brighton and Hove Safeguarding Children Board and the LSCB procedures can be found at http://www.brightonandhovelscb.org.uk/.
I understand that child abuse can be physical, sexual, emotional, neglect, domestic, or a mixture of these, and am aware of the signs and symptoms of these.
I am aware that I must have due regard to the need to prevent people being drawn into terrorism. This is referred to in the Prevent Duty. I am also aware of the signs and indicators of extremism or radicalisation. If I had any concerns I would contact the Prevent Officer in my local area and my LSCB as above.
I am aware of the Department for Education telephone helpline (020 7340 7264) to enable staff and governors to raise concerns relating to extremism directly. Concerns can also be raised by email to [email protected]
I must notify Ofsted/my Childminding Agency of any allegations of abuse that are alleged to have taken place while the child is in my care, including any allegations against me, or any members of my family, or other adults or children in my home who have had contact with minded children.
I must also ensure that no individual who is unsuitable to work with children has unsupervised access to a child in my care. I have read and understand the safeguarding and welfare requirements of EYFS. I have also read the national statutory guidance document Working Together to Safeguard Children 2015 and What to do if you are Worried a Child is being Abused - Advice for Practitioners 2015. I have also read and understand the Ofsted safeguarding guidance – Inspecting Safeguarding in Early Years, Education and Skills settings.
Procedure (how I put the statement into practice)
I keep up to date with child protection issues and relevant legislation by taking regular training courses and by reading relevant publications.
I follow the procedures outlined in my confidentiality policy. I aim to share all information with parents but in some instances (where I am worried about a child’s wellbeing) I may have to refer concerns without discussing this with you.
I work together with parents to make sure the care of their child is consistent – please refer to my Working with Parents policy.
Children will only be released from my care to the parent/carer or to someone named and authorised by them. A password agreed between us might be used to confirm identity if the person collecting the child is not previously known to me. Children will not be released into the care of anyone that I have reason to believe is under the influence of drugs or alcohol.
Parents must notify me of any concerns they have about their child, and any accidents, incidents or injuries affecting the child, which I will record and ask parents to sign.
Unless I believe that it would put the child at risk of further harm, I will discuss concerns with a child’s parent if I notice:
- significant changes in children's behaviour;
- deterioration in children’s general well-being;
- unexplained bruising, marks or signs of possible abuse or neglect;
- children’s or parents’ comments which give cause for concern, including expressing extremist views;
- any reasons to suspect neglect or abuse outside the setting, for example in the child’s home; and/or
- inappropriate behaviour displayed by other members of staff, or any person working with children. For example inappropriate sexual comments, excessive one-to one attention beyond the requirements of their usual role and responsibilities, or inappropriate sharing of images.
I recognise the additional barriers that exist when recognising the signs of abuse and neglect of children who have special educational needs and/or disabilities.
If a child tells me that they or another child is being abused, I will:
- Show that I have heard what they are saying, and that I take their allegations seriously.
- Encourage the child to talk, but I will not prompt them or ask them leading questions. I will not interrupt when a child is recalling significant events and will not make a child repeat their account.
- Explain what actions I must take, in a way that is appropriate to the age and understanding of the child.
- Record what I have been told using exact words where possible.
Make a note of the date, time, place and people who were present at the discussion.
I will call the local social services’ duty desk for advice and an assessment of the situation.
I will follow this phone call up with a letter to the Duty team within 48 hours. I will record the concern and all contact with Children’s Services thereafter.
If an allegation is made against me, any member of my family, or any other adult or child in my setting I will report it to Ofsted/my Childminding Agency and the Local Authority designated officer or team of officers, following the Local Safeguarding Children Board procedures. I will also contact PACEY’s Helpline on 0300 003 0005 for advice and support.
In all instances I will record:
- the child’s full name and address
- the date and time of the record
- factual details of the concern, for example bruising, what the child said, who was present
- details of any previous concerns
- details of any explanations from the parents
- any action taken such as speaking to parents.
It is not my responsibility to attempt to investigate the situation myself.
The use of mobile phones and cameras
I understand that mobile phones are an everyday part of life for parents and childminders and with that in mind have laid out my procedure for their use:
- I will ensure my mobile phone is fully charged and with me at all times in case of emergencies.
- I have the facility to take photographs on both my mobile phone and camera and will seek your permission to take any photographs of your child to record activities and share their progress with you.
- Any photographs taken will be deleted after either emailing to you or printed for use in your child’s learning journey
- I will not publish any photographs of your child on any social networking sites or share with any other person without your permission.
Any visitors to the setting will also be asked not to use their mobile phone
If your child has a mobile phone, games console etc with camera facilities that they wish to bring into the setting please let me know. This is so that we can work together for the
safety of all children in attendance and ensure appropriate access to material when using the internet.
In order to comply with the Data Protection Act 1998 I have registered with the Information Commissioner’s Office as a data controller to allow me to store digital images on an SD card device/computer.
Useful contacts and information
http://www.education.gov.uk/aboutdfe/statutory/g00213120/eyfs-statutory-framework
Local Authority Safeguarding Procedures:
http://http://www.brightonandhovelscb.org.uk/par_report//
LSCB: [email protected]
Children's Services: 0300 200 1006
Children's Services emergency out of hours number: 01273 335905/6
NSPCC: 0808 800 5000
National Childminding Association: 0845 880 0044
Local Police: 101
Advice, Contact and Assessment Service (ACAS): 01273 295920
If a complaint is made against me I will contact my local authority designated officer Darrel Clews on 01273295643 or 07795335879
========
Inclusion Policy
I make sure that I actively include all children and their families.
Procedure (how I put the statement into practice)
I provide a range of challenging and enjoyable opportunities for each child to learn and develop to their full potential, taking into account age and stage of development, gender, ethnicity, religion, home language, and ability.
I provide, and make sure that all children have access to, a range of books, toys and other resources which reflect positive images and examples of the diversity of life in our society.
I will work closely with parents to support the early identification of need and liaisec with other agencies where appropriate to ensure individual children’s needs are met.
I will ensure that my business policies and documents are accessible to all.
I will promote self esteem and appreciation of others by celebrating the differences which make us all unique. I will regularly review my risk assessments to ensure accessibility and reasonable adjustments are made.
I challenge racist and other discriminatory remarks, attitudes and behaviour from all children and adults with whom I have
contact.
I am aware of all legislation and existing codes of practice produced by the Equality and Human Rights Commission, the Equality Act 2010 and the Children and Families Act 2014. If I am delivering 2-, 3- and 4-year-old Free Early Education and Care I will give the Special Educational Needs and Disability Code of Practice 0-25 years due regard.
I will promote the British values of democracy, rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs through my delivery of the EYFS.
I will be proactive in providing care to all children regardless of their individual needs, and consider reasonable adjustments to equipment and routines where necessary.
I am happy to give medication but where this requires medical or technical knowledge I must have training by a healthcare professional before administering this.
I will regularly review, monitor and evaluate my practice and keep up to date by attending relevant training.
===========
Behaviour Management Policy
As a registered childminder I recognise the need to set out reasonable and appropriate limits to manage the behaviour of children in my care.
By providing a happy, safe environment, the children in my care will be encouraged to develop social skills to help them be accepted and welcome in society as they grow up.
Procedure (how I, and any one I employ, put the statement into practice)
I keep up to date with behaviour management issues and relevant legislation by taking regular training and by reading relevant publications.
All parents receive or have access to a copy of my Behaviour Policy.
I will not administer physical punishment, cause pain, discomfort, humiliate or hurt any child in my care.
I endorse positive discipline as an effective way of setting boundaries for children.
I agree methods to manage children’s behaviour with parents before the placement starts. These are discussed with parents during initial visits before the contract is signed.
Wherever possible I try to meet parents’ requests for the care of their children according to their values and practices. Records of these requirements are agreed and kept attached to the child record forms. These records are revisited and updated during regular reviews with parents.
I expect parents to inform me of any changes in the child’s home circumstances, care arrangements or any other change which may affect the child’s behaviour such as a new baby, parents’ separation, divorce, new partner or any bereavement. All information shared will be kept confidential unless there appears to be a child protection issue.
I work together with parents to make sure there is consistency in the way the children are cared for. A consistent approach benefits the child’s welfare and helps ensure that the child is not confused. I offer regular review meetings with parents to discuss their child’s care and any issues or concerns, preferably when the child is not present.
I will only physically intervene, and possibly restrain, a child to prevent an accident, such as a child running into the road, or to prevent an injury or damage. Should this be necessary I will record any instances of physical intervention in writing in my incident book and inform parents on the same day, or as soon as reasonably practicable.
I record all significant behaviour incidents in an incident book. I will discuss these with the parents of the child concerned so that together we can work to resolve any behavioural issues and share strategies.
I acknowledge the strength and range of children’s feelings and try to help children to find constructive solutions for managing these
I encourage responsibility by talking to children about choices and their possible consequences.
I aim to be firm and consistent so that children know and feel secure within the boundaries I set.
I will respond positively to children who constantly seek attention or are disruptive.
I will help children maintain their self-esteem by showing I disapprove of challenging behaviour, not the child themselves.
If I have concerns about a child’s behaviour which I cannot resolve in partnership with parents, I will ask for permission from the parents to talk it through with another childcare professional. I may contact PACEY, the NSPCC, health visitor or the local early years team (or other relevant advice service) for confidential advice.
===========
Complaints Policy
As a registered childminder I aim to work in close partnership with all parents to meet the needs of their children. Maintaining good communication between both parties will aid this. I expect that parents will immediately bring to my attention any aspect of my service they are not happy with so that every effort can be made to resolve the matter. Parents can make a complaint to me verbally, or in writing.
It is a condition of my registration to investigate all written complaints relating to the safeguarding and welfare requirements of the Early Years Foundation Stage and/ or the Childcare Register. I will notify the complainant of the outcome within 28 days of the receipt of the complaint.
I display Ofsted’s poster for parents which introduces Ofsted's childcare responsibilities and gives Ofsted contact details. You can complain or compliment my service to Ofsted by calling:
0300 123 1231
Or you can write to :
Applications, Regulatory and Contact (ARC) Team
Ofsted
Piccadilly Gate
Store Street
Manchester M1 2WD
Procedure (how I will put the statement into practice)
I will investigate all complaints and notify the complainant of the outcomes of the investigation within 28 days.
I will keep a written record of all complaints and their outcome for at least three years. Confidentiality will be maintained but, as required, I will provide Ofsted, on request, with a written record of all complaints within a specified period and the action taken as a result of each complaint.
I will record the following information:
- The name of the person making the complaint.
- The Early Years Foundation Stage requirement(s) or Childcare Register requirements to which the complaint relates.
- The nature of the complaint.
- The date and time of the complaint.
- Any action taken in response to the complaint.
- The outcome of the complaint investigation (for example, ways the service has improved).
- Details of the information and findings that were given to the person making the complaint, including any action taken.
Ofsted produces guidance on concerns and complaints about childminders and childcare providers. This is available on the Ofsted website and provides guidance on the complainant’s right to contact Ofsted.
========